With over 100 years’ lending experience between us, we’re best placed to understand your unique financial situation.
Our advisers live and work in the communities we serve across the South West and they will visit you in your own home to explain more about our loans, the lending process and complete a no-obligation financial assessment with you. They also work very closely with our council partners to work towards a resolution to your housing repair, improvement or renovation needs.
Our operational team are based at Wessex HQ in Bradford-on-Tone, near Taunton. They provide the core support required to ensure client queries about new and existing loans are dealt with quickly and efficiently and generate all of our loan paperwork and documents. They also ensure compliance with the Financial Conduct Authority’s rules and guidance and data protection rules.
As a not-for-profit organisation, our Board of Directors provide overall governance and strategic direction. The Board meets every quarter and brings a wide range of experience to the organisation from a variety of backgrounds including financial, housing, legal and people management.
Martine covers Somerset, Part of Devon and Dorset as the Lead Loan Adviser, always going the extra mile to make loans solutions work for all parties. Martine has many years’ experience within financial services and has a Certificate in Mortgage Advice and Practice (CeMAP) along with a Certificate in Regulated Equity Release (CeRER). In her spare time Martine loves to experience new things by travelling with her husband.
Also CeMAP and CeRER qualified, Ellie covers Devon as a Loan Adviser and enjoys helping all of her clients find the right solution for their needs. In her spare time, she can be found running after her three border collies, competing in agility competitions and wild swimming off the beautiful Devon coast.
With a financial background and Certificate in Mortgage Advice and Practice (CeMAP) along with a Certificate in Regulated Equity Release (CeRER), Andy covers Bristol, Bath, North East Somerset, Wiltshire and South Gloucestershire as a Loans Adviser. A football fan, he supports Bristol Rovers and enjoys keeping fit and spending time with his family.
Emma joined Wessex Resolutions as part of the Management Team and was appointed Chief Executive in 2019. Through her determination and visionary approach, she was shortlisted as one of the Top 100 Women in Social Enterprise Awards in 2019. Emma lives in Somerset and enjoys spending her time outside of the office with her family, walking her two dogs and enjoying mini adventures in her VW campervan.
Anna started with Wessex Resolutions as an Admin Assistant and through hard work and passion has become a member of the Chartered Institute of Management Accountants and is now in control of the financial side of the business. Outside of the office you will find Anna being ‘encouraged’ by her husband to try new things and travel, such as Shark Cage Diving in South Africa and the Sky Walk in Toronto! Anna also volunteers for the Homeless and Vulnerable Outreach Network (HAVON).
Working alongside Anna, Tony ensures all financial processes are sound and adhered to and financial matters are dealt with in a systematic, efficient and professional way. Wessex Resolutions are supporting Tony to become CIMA qualified. Tony has a daughter and can usually be found at a trampoline park with her or playing football. An avid football fan and supporter of Manchester United.
Philippa manages all aspects of IT software, hardware and telephony within the organisation, including the maintenance of our bespoke Loan Management System. When she isn’t dealing with technology Philippa deals with all enquiries around debt arrears and sympathetically offers support to those who have experienced a bereavement and need guidance in relation to their loan. When not working, you will find Philippa enjoying the sunshine, perhaps whilst drinking a gin and tonic and listening to Radio 2.
Harriet Del Rey
Harriet covers all aspects of our ground level communications. Internal comms, first contact for potential clients and a broad range of marketing are all part of her day to day work. Alongside this role, she is completing a Certificate in Mortgage Advice and Practice and internal training to become a loans adviser. In her spare time, Harriet loves the outdoors and can always be found at her allotment, walking her lurchers or cooking Italian cuisine.
Shannon has recently joined Wessex and works broadly across all aspects of the business to support the team along with assisting Harriet, the Comms Lead. Shannon assists with marketing research, publications and resources, events and social media. Following her travels in South-East Asia, Shannon loves travelling and exploring new places. In her spare time, she enjoys spinning, live music and beach trips.
Our Board of Directors
Non-Exec Chairman - Joined 2017
Non-Exec Director - Joined 2015
Non-Exec Director - Joined 2017
Non-Exec Director - Joined 2017