Once you’ve contacted us enquiring about a loan, your local adviser will be in touch within five working days to discuss your enquiry. They will arrange a convenient time to meet you at your home for a no-obligation appointment and complete a financial assessment.
If after this appointment we can offer a loan in principle, you will need to obtain quotes for the work which we will organise to be reviewed by your local council.
We will work with you and your local council throughout the application process. Your council are involved to ensure that the work is eligible under their policy, and a council officer may visit your home either before or after the works commence.
Every council has its own policy as to who is eligible and which works are supported. Our advisers work closely with each individual council to understand their needs and objectives.
The majority of our council partners support homeowners, landlords and empty property owners needing to make essential repairs or improvements. Contact us today for more information about availability in your area.